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Payments are made when you collect the rental vehicle, except for 7 and 9 seater vehicle hire for which a 15% holding deosit is rquired (this is refundable if booking is cancelled at least 72 hours prior to vehicle collection time).
Will I be charged if I cancel my reservation?
No - but please let us know by email if you wish to cancel. 3 days notice is required for cancellations of 7/9 seaters where a deposit has been paid.
Is car collection at Faro Airport?
The cars are collected at the airport in one of the parking areas. It is a 2 or 3 minute walk from the arrivals terminal. You will be met by a representative in the airport arrivals area.
What is CDW insurance?
The basic insurance policy is 3rd/theft party with an excess figure.
If your car is damaged or stolen you will be liable for the excess amount, with the amount depending on the vehicle type.
CDW (Collision Damage Waiver) Insurance (sometimes referred to as "Waiver Excess") is an optional insurance which protects you in the event of damage to your hire car or theft of the car
i.e. you do not have to pay the excess figure. The cost is 6€/day. There are items not covered such as tyre damage & loss of keys.
(see Terms & Conditions for details of the excess figures).
What is the price in English Pounds?
This will be calculated by the credit card company, based on the exchange rate on the day the car is paid for.
What is the front seat age restriction?
In Portugal the minimum age is 12 years unless in a baby/child seat.
Are seat belts compulsory in Portugal?
Yes in front and back seats.
Do you hire 8 seaters?
We only provide cars with 7 or 9 seats. A minibus is usually the answer e.g. Ford Transit.
What is the minimum driver age?
23 years.
Can we have a discount for booking more than 1 car?
We do provide discounts for multiple bookings and regular clients.
Will the prices be lower if we book early?
For busy periods e.g. summer holidays, prices may increase if you leave your booking until the last minute. Additionally availability is limited in the Algarve during summer especially for larger vehicles, so we recommend that you book as early as possible.
Why do you charge a deposit for hire of 7 and 9 seaters?
7 and 9 seater vehicles are in short supply and very popular, particularly in the busy holiday periods. In the past we have experienced a number of instances of 7/9 seater bookings whereby customers who did not pay a deposit failed to collect the vehicles.
Our suppliers subsequently lose money (it takes time to reallocate the vehicles). By taking a deposit in advance suppliers are more likely to supply us with these type of vehicles in the busier months.
The deposit makes it less likely that a customer will reserve a vehicle and fail to cancel if they no longer require the vehicle. Please see our payments page to find out more.